INDIANAPOLIS (October 10, 2011) – Angie’s List, a subscription consumer review
service that helps customers find the best local service providers, has surpassed 1-million, paid households in its membership base.
The milestone mark was passed Saturday at 9:48 p.m.
“We are very happy to have reached this point and even happier that we’re continuing to grow,” said Angie Hicks, who in 1995 co-founded the company and was the lone employee at Angie’s List. She recruited her first 1,000 members going door-to-door in suburban Columbus, Ohio.
Angie’s List collects consumer reviews on everything from home improvement to health care. Reviews come from members who have first-hand experience with local service professionals. Because Angie’s List has two active and individual members per household, it estimates it has more than 2 million paid members.
Unlike most consumer review sites, Angie’s List charges a subscription fee and prohibits anonymous reports. It places a high premium on accountability, requiring all members to affirm the validity of their reviews and encourages companies, free-of-charge, to monitor and respond to reviews. Companies are prohibited from submitting reports on themselves and their competitors. Angie’s List uses proprietary technology, human review and outside auditing to ensure report reliability and fairness.
“Our members are savvy, conscientious consumers who want good service and are eager to share their experiences with others in their community,” Hicks said. “We rely on them to be our eyes and ears in the community so we can pass along that reliable information about who to hire and who to avoid.”
Angie’s List collects consumer reviews
on local contractors and doctors in more than 550 service categories. Currently, more than 2 million consumers across the U.S. and Canada rely on Angie’s List to help them make the best hiring decisions. Members get unlimited access to local ratings via Internet or phone, exclusive discounts, the Angie’s List magazine and help from the Angie’s List complaint resolution service.